Real Help by Real People

Based on 196 reviews
86%
(169)
2%
(4)
2%
(3)
3%
(5)
8%
(15)
J
Easter Egger Hens
Jason Jones (WA)
New chicken and advice.

Holy moly, these people are amazing! First great communication across the board to the point where I had concerns I’d be out of town when the chicken would be arriving. They worked with me on shipping. Not only did my Easter Egger arrive health and happy, she had a buddy. I even called and said I only ordered one but was told we like to ship them with a buddy. Mind blown that these people care that much. Not only did they basically tell me I got a two for one, but had a 15 minute conversation with me about chicken questions I had that didn’t even pertain to the chicken I purchased. I can’t write enough good things about AZ Chickens!

K
Black Australorp Hens
Kathryn Huckfeldt (AZ)
Thanks Az Chickens!

We got 2 Black Australorps and 1 Easter Egger from Az Chickens. The whole process was straightforward and easy. Our hens are happy and healthy and we would definitely buy chickens from Az Chickens again! They answered any questions we had and are very responsive.

M
White Bresse Chicks (unsexed)
Mary Ann Abercrombie (TX)
The best all round customer service!

Whether you are just ordering Bresse or need advice on them, these guys are the absolute best! Due to heat issues last summer they were willing to wait to fill my order in the spring of 2024 rather than rush to fulfill it last year! They definitely will get repeat business from me.

H
White Bresse Chicks (unsexed)
Heather Hamblin (AZ)
Wish I could give a negative star review

I have never received chicks that have been this poorly when they arrived from any other hatchery. On arrival four were dead, one was so decomposed in the box that I didn't even see it at first. There was no food in the box for them and due to the feather growth on their wings they do not appear to be freshly hatched chicks, more like a week old. Everyone knows you have to ship chicks right after they hatch as they have about three days of nourishment from the yolk to live on. When I removed the chick still alive from the box, they were very unwell and just stood huddled together wobbling on their feet. Within 3 hrs three more chicks had laid down and died. I had ordered 10 chicks, and AZ Chickens shipped 13. I have never had a hatchery ship so many extra chicks, its like they knew that many would not survive their shipping practices. I only had six chicks survive of the 13 shipped. I texted the number provided on the website to let them know what happened and included pictures of the shipping conditions, its been 6 days and still no one has responded.

Heather,

We are deeply sorry to hear about your negative experience with our White Bresse Chicks. We take the health and well-being of our chicks very seriously and we apologize for any inconvenience caused. It is unfortunate that some of the chicks did not survive the shipping process. We do our best to ensure that all chicks are shipped in optimal condition, but sometimes unforeseen circumstances can and do occur.

We would like to assure you that we do not intentionally ship extra chicks in anticipation of potential losses. Our goal is always to provide our customers with the best quality chicks and this week had an abundance to bless and share.

We appreciate you bringing this to our attention and we will address and review our shipping methods. Our customer service team has contacted you regarding remedies to the situation.

Please do not hesitate to contact us if you have any further concerns or questions. Thank you for your understanding and support.

Awesome product and great service!

Thank you so much ! Awesome job!

Barred P. Rocks

Quite entertaining. Love them

K
Barred Plymouth Rock Hens
Kristy York (AZ)
Love my pullets!!!

Great experience

Marans and Plymouths in Sedona

I had high hopes ordering chicks from a local AZ breeder. Was really looking forward to the 16 Maran/Plymouths that would be joining our flock. I made sure to pick them up as soon as I heard from the post office that they had come in. Unfortunately, 2 out of the 16, did not survive the commute which I had accounted for when I ordered. The further misfortune is that since their arrival, there have been more that have not made it. Slowly over the course of the two weeks, I lost now half of those babies with only 8 remaining. Not sure what has been occurring. None of them are showing signs of illness or disease. This is not my first time raising chickens, so I am confident in my process of raising healthy birds. Just heartbreaking to wake up in the morning to find another one of my little friends didn't make it...

Thought you guys should know.

20 week layers

Very happy with their condition on pickup. Happy to find hens about ready to lay! Ordering and pickup was easy. We would continue to get mor hens.

Jumbo Browns, Coturnix Quail - Juveniles & Adults

C
Olive Egger Hens
Cheryl Larsen (AZ)

Blueie is the best. And so is Lucy and the Red Headed Strangers! Thank You .

D
Easter Egger Hens
Debbie Williams (AZ)
Will definitely use them again!

I went for pickup of the Easter Eggers, running late due to traffic called and they were very understanding! The 2 Easter Egger girls were in excellent condition! Will definitely use them again!

J
Rhode Island Red Hens
John Crane (AZ)

We think your service is excellent and the chickens are the best!

Sudden death

My flock arrived on time and I was pleased with that. I picked them up from the post office first thing in the morning so they would spend as little time as possible in transit. When I inspected them, one of the birds looked like it had some kind of respiratory ailment based on how much it was gasping, and it died a few hours later. Other than that one, the rest of my birds are thriving.

C
Rainbow Mix Chicks (unsexed)
Cassandra Krum (AZ)
It’s good and bad

I won 10 chicks and I was ecstatic, these were my first set of chicks and I had been doing research on chicken owning even before winning. I was so excited because I thought this was the push I needed to finally start my chicken journey. I decided to drive the 2 1/2 hours from Tucson to pick them up. I did reach out and have gotten one response but I had 3 chicks die. I really thought I was doing everything possible and after the 3 I can’t help but think something had to have been wrong. I’m still not sure and I’m awaiting a response but these losses have been discouraging for sure. I’m still hopeful for the remaining chicks but the anxiety is definitely there every time I check on them. They do all seem well tempered and I’m able to bond with them. I know that it’s a business(and mine were free and I’m grateful for them) but I feel like from a customer service standpoint point something more should have been offered; replacements or a discount code/coupon for future as a “make it right” resolution. Thank you.

We are truly sorry to hear about your disappointment and the loss of your chicks. We understand how much care and effort you have put into their care, especially as a first-time chicken owner. Losing chicks can indeed be a heartbreaking experience, but it is an unfortunate part of the learning journey.

We appreciate your understanding and patience, the Easter and Spring seasons bring many families to us for help with their new or existing flocks, and we strive to provide the best support to each family, regardless of whether you have made a purchase from us or not.

We offer a live chick guarantee and when the criteria is met we would honor our guarantee regardless if your chicks were won in our giveaway or purchased. We are more than happy to provide advice and support as the learning journey continues. Our goal is to serve you, our community, in providing top-notch, heat-hardy chickens, with the necessary support for educating, sharing and how to care for them in our different climate.

Please do not hesitate to reach out if you have any more questions or need further assistance. We are here to support you in your chicken-raising journey.

10 stars!!!

Thank you so much AZ Chickens. Colwyn was super helpful, responsive via text message. Our interaction started with basic questions about the kind of hens they had and to be honest, at the time I was not sure who I would buy from. Colwyn from AZ Chickens was genuine and made me feel like he cared, and I was not just a number or sale. He was willing to help with any concerns and made some helpful recommendations after we had the chickens. The flock was very well cared for and our kids have love having them. Our daughter can say that she received her first egg on Resurrection Sunday! Praise Jesus! What a story.
We would definitely highly recommend Arizona Chickens!! They are good people!

Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that you had a great experience with us and that your family is enjoying your new laying hens. We are always here to help and it brings us joy to know that your daughter received her first egg on such a special day. Thank you for your recommendation. We truly appreciate it!

Awesome !

The quail I ordered arrived in great condition and are settling in nicely.

Thank you for your kind words! We are delighted to hear that your quail are adjusting well. Please don't hesitate to reach out to us if you have any questions or concerns. Happy quail raising!

Egg Delivery Double Effort

They did everything in their power to have the fertile eggs delivered to Puerto Rico! My first time, but will do it again next year.

Thank you for your feedback! We are so glad to hear that you were satisfied with our efforts to deliver the fertile eggs. We appreciate your support and look forward to serving you again next year. Happy hatching!

Maran Chicks

Chicks arrived healthy and happy! We’ve had them for about a week now and they are thriving! Were are excited about this specific breed and cannot wait for them to be able to get out and mix in with the flock. Thank you to AZ Chickens for the beautiful birds and thank you for being an awesome company. This is a place that I will always get birds from. Friendly, knowledgeable and helpful people that run a great operation. Thank you!

Thank you for taking the time to leave us such a kind review! We are so happy to hear that your Black Copper Marans chicks arrived healthy and are thriving in their new home. It's great to know that you are excited about this breed and we hope they will fit right in with your flock. We appreciate your trust in us and are grateful to you. Thank you for allowing us to share our flock and we look forward to serving you again.

C
Rainbow Mix Chicks (unsexed)
Cynthia Kroll (AZ)
Awesome chicks.

I won a rainbow 🌈 chick 🐣 mix. One of the bcm has a mohawk of feathers 🪶 and boots. She is the cutest ever. Thank you for the chicks. Yall are awesome 😎

Thank you for your kind words! We're thrilled to hear that you're enjoying your rainbow chick mix, especially the adorable looking bcm with a mohawk and boots. We appreciate your support and hope you continue to have a great experience with our chicks. Thank you for letting us share them with you!

Lucky chick

Thank you I goofed up on time pick up and you were still willing to accommodate me excellent customer service. We had our chicks for about two weeks only now ! I will be back for more chicks (just don’t tell hubby) and refer my friends

We are so glad to hear that you are happy with our Rainbow Mix Chicks! We understand that life can get busy, so we are always happy to accommodate our customers as best we can. We look forward to seeing you again for more chicks (we won't tell your hubby) and appreciate you referring your friends. Thank you Liz!

C
Rainbow Mix Chicks (unsexed)
Crystal Young (FL)
They are adorable!!

These guys are so cute. I love the variety so much. I can’t wait to watch them grow 🥰🥰

Thank you for your kind words about our Rainbow Mix Chicks! We're thrilled to hear that you find them adorable and love the variety. We hope you enjoy watching them grow to lay beautiful eggs.

L
Rainbow Mix Chicks (unsexed)
Laurel Stinson (AZ)
Robust and adorable

The chicks that we got are thriving and happy. They are beautiful and we will get more.

Thank you for your positive review of our Rainbow Mix Chicks! We are thrilled to hear that they are healthy and bringing joy to your home. We take pride in providing robust ... and adorable ;) chicks for our customers. We look forward to serving you again in the future. Have a great day!

S
Silkie Chicks (unsexed)
Sandra McMullen (AZ)
So cute and healthy

I received my birds in perfect health and they are adorable!

Thank you so much for your kind words! We are thrilled to hear that your Silkie chicks are in perfect health and that you find them as adorable as we do. We strive to provide healthy and happy birds. Thank you for letting us share our flock with you!