Last Updated on 11/10/2021
Chick, juvenile, starter, adult or any Live bird purchases are final. This means that under no circumstances will a refund be provided once the animal(s) in question have left our property and/or care. Accepting poultry onto our property that has not been properly monitored for diseases jeopardizes our NPIP/AI certification, and would be highly irresponsible. We do not offer financial compensation for buyer's remorse.
All cancelled orders placed on hatching eggs will be charged a retaining fee of 25% of the total purchase. This is only applicable to unfulfilled orders. Financial compensation will not be provided to hatching egg orders that have been fulfilled, in transit or delivered.