Whether you are just ordering Bresse or need advice on them, these guys are the absolute best! Due to heat issues last summer they were willing to wait to fill my order in the spring of 2024 rather than rush to fulfill it last year! They definitely will get repeat business from me.
I have never received chicks that have been this poorly when they arrived from any other hatchery. On arrival four were dead, one was so decomposed in the box that I didn't even see it at first. There was no food in the box for them and due to the feather growth on their wings they do not appear to be freshly hatched chicks, more like a week old. Everyone knows you have to ship chicks right after they hatch as they have about three days of nourishment from the yolk to live on. When I removed the chick still alive from the box, they were very unwell and just stood huddled together wobbling on their feet. Within 3 hrs three more chicks had laid down and died. I had ordered 10 chicks, and AZ Chickens shipped 13. I have never had a hatchery ship so many extra chicks, its like they knew that many would not survive their shipping practices. I only had six chicks survive of the 13 shipped. I texted the number provided on the website to let them know what happened and included pictures of the shipping conditions, its been 6 days and still no one has responded.
Heather,
We are deeply sorry to hear about your negative experience with our White Bresse Chicks. We take the health and well-being of our chicks very seriously and we apologize for any inconvenience caused. It is unfortunate that some of the chicks did not survive the shipping process. We do our best to ensure that all chicks are shipped in optimal condition, but sometimes unforeseen circumstances can and do occur.
We would like to assure you that we do not intentionally ship extra chicks in anticipation of potential losses. Our goal is always to provide our customers with the best quality chicks and this week had an abundance to bless and share.
We appreciate you bringing this to our attention and we will address and review our shipping methods. Our customer service team has contacted you regarding remedies to the situation.
Please do not hesitate to contact us if you have any further concerns or questions. Thank you for your understanding and support.
Thank you so much ! Awesome job!